Most of what slows a small operation down isn’t strategy. It’s a drive nobody has organized in four years, a document that was never written to be read, and a website that quietly stopped working. Results Stars fixes those three things.
Within a scope, not sold on their own: copy and content writing, metadata and structured data, document rewriting, and naming standards. Priced in the quote rather than listed separately.
Smaller pieces and one-off work are billed hourly — $125/hr, or $165 for rush and after-hours.
A rebuilt front end for the operation you already run — information architecture, load speed, and contact paths that are actually tested rather than assumed. Kept current afterwards under a care plan, with metadata and search hygiene handled rather than hoped for.
The drive nobody has tidied in four years. What is actually in there, what is duplicated, a structure that matches how the work runs, and a written naming standard so it survives the next hire. Executed, not just recommended.
The paperwork an operation runs on — agreements, handouts, reports and intake forms, written or rebuilt to be read. Flat documents converted into fillable PDFs that can be completed and returned without printing anything.
We look at what is actually there — the drive, the documents, the site — and agree a fixed scope and a fixed fee before any work starts.
Built, rebuilt, or reorganized — executed rather than recommended. You see it as it goes, not at the end.
Written down so it survives without us — the naming standard, the editable files, the instructions. You should not need to call to change a phone number.
Fixed scope, fixed fee. The quote does not move once the scope is agreed.
Event-triggered messaging across fourteen booking channels, with two-layer message design, variable templating, channel-native delivery, and timezone-resolved send offsets tied to four points in the guest lifecycle.
Client name withheld by preference.
The site, the files, or the forms. Say which one and what it is doing, and I will come back with a scope and a number.
Prefer email? duke@resultsstars.com